What is Covered Under Your Guarantee?
Our primary goal at ShrubBucket is to make our customers the most successful they can be. As everyday gardeners and horticulturalists ourselves, we also understand sometimes plants die. It may be from a multitude of different reasons, sometimes under our control, sometimes not. We arent interested in finding out whose fault it is, but we also understand that when a plant dies, it's an opportunity to learn and make us better gardener in the long run. That's why we're here. Our goal is to create a long term relationship with our customers instead of a quick one time transaction and help them learn. It's a win win for all of us. With that in mind our guarantee is a simple one;
"IF AT ANY TIME, FOR ANY REASON, YOU ARE NOT 100% SATISIFIED WITH YOUR PLANTS- WE WILL REFUND YOUR PURCHASE IN ENTIRETY"